Scope:

This policy applies to all services provided by Ikonic Detailing, including but not limited to, vehicle detailing, cleaning, and related services.

1. Deposits:

Non-Refundable Nature:All deposits made for booking services with Ikonic Detailing are non-refundable. Deposits secure your appointment and cover preliminary expenses related to your scheduled service.Exceptions:In exceptional circumstances, such as service cancellation by Ikonic Detailing or force majeure events, deposits may be credited for future services but will not be refunded.

2. Service Payments:

Full Payments:Payments for detailing services are due upon completion of the service.Non-Refundable Services:Once a detailing service has been completed, payments are non-refundable. We ensure high-quality standards; however, any concerns regarding service quality must be addressed immediately/on-site of service completion for possible rectification.

3. Cancellation Policy:

Simplified Policy:We require clients to inform us as soon as possible if they need to cancel their appointment. However, please note that deposits are non-refundable.

4. Quality Guarantee:

Commitment to Quality:We pride ourselves on delivering exceptional detailing services. If you are dissatisfied with our service, please contact us within 24 hours of service completion.Rectification Service:In cases where service quality is demonstrably below our standards, we will offer a complimentary rectification service.

5. Exceptions and Special Circumstances:

Ikonic Detailing reserves the right to consider refunds or credits in special circumstances at the company’s discretion. These will be assessed on a case-by-case basis.

6. Contact Information:

For any queries or concerns regarding this policy, please contact us at:

Email: [email protected]: (888) 405-2675

7. Policy Amendments:

Ikonic Detailing reserves the right to modify or amend this policy at any time. Any changes will be communicated through our official channels.